Departments

DELTA is composed of five functional departments: Finance and Business, Online and Distance Education, Academic Technology, Digital Learning, and Marketing and Communications. To see a detailed outline of DELTA’s structure, view the DELTA Organizational Chart.

DELTA employee working with classroom recording technology

Academic Technology

The primary focus of this department is to provide and maintain a robust and reliable academic technology infrastructure for the full spectrum of digital learning environments at NC State, including: enterprise, customized deployments of synchronous and asynchronous learning management systems; enterprise lecture-capture and video streaming technologies; specialized technology classrooms and studios; and in-house developed instructional tools and spaces that support specific teaching and learning needs. This department also provides project management across the DELTA organization.

UNITS
• Educational Technology Services (ETS)
• Media Production Services (MPS)
• Project Management (PM)

TEAMS
• Classroom Infrastructure Support
• Classroom Services and Production
• Data, Integrations and Custom Applications
• Media Production Support Services
• Open Source Applications
• Systems Support
• Video Communication Services (VCS)

SERVICE AREAS
• DELTA Desktop Support
• Software Testing and Evaluation

Digital Learning

The primary focus of this department is to enable innovative and effective digital learning experiences at NC State. Digital Learning partners with faculty across campus to create and improve online materials and courses and to drive educational innovation. Faculty services include: technology support and training; instructional design; course quality improvement; instructional video production; and educational media design and development. This department also provides governance leadership for WolfWare, NC State’s enterprise suite of academic technologies and tools.

UNITS
• Digital Media Innovation (DMI)
• Instructional Support and Training (IST)
• Instructional Design and Development (IDD)

TEAMS
• Educational Media Design
• Instructional Media Production (IMP)
• Instructional Technology Training
• Instructional Technology Support (LearnTech)

SERVICE AREAS
• WolfWare Governance

Finance and Business

The Finance and Business Office supports the Offices of Instructional Programs and University Interdisciplinary Programs by providing human resources, finance and outreach services to the university community. They provide monitoring services and support for NC State Entrepreneurship, Wolfpack Investor Network, DELTA, and NC State Continuing and Lifelong Education.

TEAMS
• Finance
• Human Resources

SERVICE AREAS
• REPORTER Business Services

Marketing and Communications

The DELTA Marketing and Communications (MarComm) department designs, implements and manages strategic online and digital marketing and communications initiatives for NC State’s 100+ online and digital education programs and DELTA. MarComm supports colleges and units on campus by managing market research (for credit and noncredit), management of sophisticated search engine optimization (SEO) techniques, new marketing strategies and technologies to reach and expand target audiences. MarComm staff produce a monthly newsletter aimed to keep faculty and staff informed of technology updates, workshops, grants proposals and projects to promote DELTA services within the university. The combination of marketing and communications has helped to internally and externally build awareness that NC State’s digital education and learning technologies are among the world’s top-tier online and DE programs.

SERVICE AREAS
• Marketing
• Communications
• Creative

Online and Distance Education

Just like NC State’s on-campus programs, the Online and Distance Education department offers world-class educational programs featuring courses with flexible formats to fit into our students’ busy lives. A wide variety of courses, degrees, certificates and licensure programs are available to meet the educational needs of students wherever they are located. The focus is on student success with services such as program planning and development and compliance with regulatory and accreditation standards offered by expert faculty members who are leaders in their fields. In addition, local and remote testing services are available.

UNITS
• DELTA Testing Services
• Research and Analysis

TEAMS
• ODE Administrative Services