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DELTA Employee Guide

Tech Resources

Tech resources to help you during your time at DELTA.

DELTA Desktop Support

Desktop Support services provide day to day technical needs for DELTA staff. We are your first stop for finding solutions to common problems, routing of complex issues, and point contact for technology related purchasing.

The quickest way to reach us is to submit an email to delta-desktop@ncsu.edu, detailing the issue or request you may have. Other methods of contact may delay us from providing efficient service.

Start by visiting https://go.ncsu.edu/change-password.

  • PC users should reboot immediately after a password change.
  • Mac users, also reboot immediately with an additional step.
    • Sign in with new password.
    • Second prompt will ask for your previous password to sync with the local account. If you fail to enter your prior password successfully in this field more than three times, you may be locked out of your Mac.

Installation of applications at NCSU must be approved before use. More information can be found here. If you need help or have questions about software you’d like to use, start an inquiry via email to delta-desktop@ncsu.edu.

  • PC applications are found in Software Center, which you cand find or search for from the Windows Start menu.
  • Mac applications are located in the Self Service app found in the Applications folder.
  • iOS apps are also located in the Self Service app on JAMF managed devices.
Once an asset is assigned, the designated user will receive an email requesting acceptance of an item. Example below…

Hello DELTA Staff Member,
A new item has been checked out under your name, details are below.

Asset Name ……………….DELTA-ABC123
Asset Tag ……………………99999
Category …………………….Laptop
Model ………………………….Latitude
Model No……………………..6500
Serial ……………………………ASDFJKL123
Checkout Date ……………2025-03-13
Status …………………………..Deployed Remotely

Please read the terms of use below, and click on the link at the bottom to confirm that you read and agree to the terms of use, and have received the asset.

Use of this resource and related items are governed by the policies, regulations, and rules of SOP-I-0018-DELTA-Computer-Use Policy. You may refer to the policy here. (Policy will be linked)

✔ I have read and agree to the terms of use, and have received this item. (This will be linked to the SnipeIT website. To login and accept the item(s) assigned, use your email address and password. Access to this site is limited to on campus, or off campus via VPN connection.)

Best regards,

DELTA Asset Management

  • Navigate to https://snipeit.delta.ncsu.edu and login with email address and unity password.
  • Select Assets from the header tabs to see assigned items.
  • Status column will list whether assets are assigned locally on campus or remote for off campus use.
  • To the right of the search field, the column button allows you to toggle available fields to view or hide.

DELTA Digital Media Support

Find out how to operate the Zoom Rooms at CTI for future meetings.

DELTA Tools

Miscellaneous other helpful tech tools and guides.

  • Use ClickUp to manage your project tasks.
  • DELTA Photo Gallery
    • Guidelines document full of handy information on how to request a photo download, submit a photo removal, etc.
      • Please note that you will have to create an account using your UnityID email address to access the photos.

DELTA Testing Services

  • Use the Proctoring Tool for administrative testing services duties and access testing services cameras.

Check out the DELTA Forms page for additional tools.